Author:

Abstract

User expectations of the role of the agent have changed with the advent of electronic media and automated systems. The agents' traditional role has had to be expanded to cover such areas as legal negotiations, EDI services, technology consultancy, information retrieval systems and consortia purchasing. The users have made it clear that they need the agents as much if not more than ever, as their relationship with the publishers becomes more complex.

How to Cite: Henderson, H.L., 1999. New Roles for Agents in an Electronic World. Serials, 12(3), pp.295–298. DOI: http://doi.org/10.1629/12295