Reading: The future ain't what it used to be


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The future ain't what it used to be


Bruce Heterick ,

Roger C. Schonfeld


Based on a paper presented at the 27th UKSG Conference, Manchester, March 2004

The knowledge economy and the growth of knowledge management as an essential competency of organisations provides new opportunities for librarians and information specialists to expand existing roles and utilise the skills they have honed to meet corporate objectives. The key information management role of both internal and external information alongside the contribution to information competence and the ability to contextualise information contribute to organisational excellence, customer benefit and competitive advantage, which can be achieved more effectively through collaboration and partnership.

How to Cite: Heterick, B. and Schonfeld, R.C., 2004. The future ain't what it used to be. Serials, 17(3), pp.225–230. DOI:
Published on 18 Nov 2004.
Peer Reviewed


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