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Abstract

In 2004 the four member libraries of the Triangle Research Libraries Network in the United States did not renew their two large e-journal packages or 'big deals': Elsevier's ScienceDirect and Blackwell's Synergy. This paper details how the libraries informed their users of this decision; worked with university administrators and users around this decision; what the libraries continue to do to meet users' needs for journal issues in these two packages; and the continuing efforts they employ to work with the individual publishers to resolve issues and develop solutions regarding scholarly communication on their individual campuses.